FAQ
Welcome to the P5 Performance Frequently Asked Questions page. Here you’ll find answers to the most common questions about our products, orders, shipping, returns, sizing, wholesale accounts, and custom-branded apparel.Whether you’re a first-time customer or a long-time partner, this guide will help you navigate ordering, care instructions, and account services.
Ordering & Payment
How do I place an order?
Add items to your cart, proceed to checkout, and follow the prompts. You’ll receive a confirmation email within minutes.
What payment methods do you accept?
We accept all major credit and debit cards, Apple Pay, Google Pay, Shop Pay, PayPal, and P5 e-gift cards. Net 30 terms for approved wholesale customers.
Can I change or cancel my order?
Email orders@p5wear.com within 1 hour. Custom and private-label orders cannot be changed after artwork approval.
Shipping & Delivery
Where do you ship?
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How long does shipping take?
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Do you offer free shipping?
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How do I track my order?
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Returns & Exchanges
What is your return policy?
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How do I start a return?
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Can I exchange an item?
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Fabric Technology
Where can I learn about your fabrics?
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Care Instructions
How should I wash P5 apparel?
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Bulk Purchase & Wholesale
What qualifies as a bulk order?
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How do I apply for a wholesale account?
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Custom-Branded & Private-Label
Can you add my company logo?
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Sustainability & Ethics
Do you use recycled materials?
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Accounts & Security
Do I need an account to order?
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Warranty & Repairs
What does the warranty cover?
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Contact Us
Customer Support
service@p5wear.com
Wholesale Inquiries
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Press & Partnerships
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