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FAQ

Welcome to the P5 Performance Frequently Asked Questions page. Here you’ll find answers to the most common questions about our products, orders, shipping, returns, sizing, wholesale accounts, and custom-branded apparel.Whether you’re a first-time customer or a long-time partner, this guide will help you navigate ordering, care instructions, and account services.

Ordering & Payment

How do I place an order?

Add items to your cart, proceed to checkout, and follow the prompts. You’ll receive a confirmation email within minutes.

What payment methods do you accept?

We accept all major credit and debit cards, Apple Pay, Google Pay, Shop Pay, PayPal, and P5 e-gift cards. Net 30 terms for approved wholesale customers.

Can I change or cancel my order?

Email orders@p5wear.com within 1 hour. Custom and private-label orders cannot be changed after artwork approval.

Shipping & Delivery

Where do you ship?

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How long does shipping take?

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Do you offer free shipping?

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How do I track my order?

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Returns & Exchanges

What is your return policy?

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How do I start a return?

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Can I exchange an item?

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Fabric Technology

Where can I learn about your fabrics?

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Care Instructions

How should I wash P5 apparel?

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Bulk Purchase & Wholesale

What qualifies as a bulk order?

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How do I apply for a wholesale account?

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Custom-Branded & Private-Label

Can you add my company logo?

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Sustainability & Ethics

Do you use recycled materials?

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Accounts & Security

Do I need an account to order?

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 Warranty & Repairs

What does the warranty cover?

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Contact Us

Customer Support

service@p5wear.com

Wholesale Inquiries

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Press & Partnerships

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Secure transactions

Transactions are handled with bank-grade security.

Simple checkout

Our secure checkout is quick and easy to use.

Get in touch

Have questions? Get in touch with us at any time.