Returns, No Sweat.

We want you to be completely satisfied with your purchase. We happily offer both returns and exchanges—please review the following policies to ensure a smooth process.

 

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Returns

• Our return policy is valid for 30 days from the date of purchase.
  

• After 30 days, we can’t offer a return option, and the product is yours to keep.
  

• To be eligible, your item must be unused, in the same condition you received it, and in the original packaging.
  

• Sale items are final sale and are not eligible for return.
  
  

 How to Initiate a Return:

1. Email our customer service team at returns@p5performance.co with your order number (from your confirmation email) and the items you’d like to return.
   

2. Our team will respond with return instructions.
   

3. Returns are subject to a $7 flat rate shipping fee, deducted from your refund once processed
   

 

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Exchanges

The easiest way to make an exchange is to:

1. Return the original item following our return policy.
   

2. Place a new order for the replacement product.
   

Need assistance? Email us at returns@p5performance.co and we’ll guide you through the process.

 

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Refunds

• Approved returns will be refunded to the original payment method (excluding shipping costs) within 14 business days.
  

• Shipping costs are non-refundable. If you receive a refund, the original shipping fee will not be included.
  
  

Late or Missing Refunds:

If you haven’t received your refund within the expected timeline:

1. Check your bank account.
   

2. Contact your credit card company—posting times may vary.
   
   If you’ve completed these steps and still haven’t received your refund, email us at
   support@p5perfromance.co 

 

To start your return send an email to our returns department, returns@p5performance.co.